Customer Reviews

Customer Reviews

We want to ensure that we offer our customers the best service possible. At Mochaccinos we value and listen to what you have to say so please let us know your comments.

"Your service is outstanding and I will be recommending you to anyone who wants quality coffee products and first class service." April 2007

"The machine arrived safely this morning and thanks so much for the coffee you included - it was very kind of you and tasted lovely! I also wanted to thank you for your time and advice the other day when I called in. I knew you were very busy but you took the time to talk to me, which I appreciated. You also have a great range of teas and coffee's and as I was impressed by the range and your customer service I will definitely be ordering our products through you in the future."
March 2007

"You will see from your orders I have ordered a Silver Moccamaster as discussed on phone. Once again thank you both for your excellent service and help."
Feb 2007

"Just a line to thank you for the year's membership with our Briel Versatile Due Auto - well worth long wait for the machine! Your system is super; and I have really enjoyed trying the different coffees."
Feb 2007

"Thank you for supplying my monthly coffees under the coffee club membership. Here is my feedback on the service and the website: The best coffees from the club I found to be Abyssinian and Italian Espresso. All the coffees were well packed and fresh. The website is neat, unclutered, giving a good level of information."
Feb 2007

"Hi, just wanted to say, I ordered a kilo of coffee last Sunday for delivery to Orkney and I was hugely impressed when it landed here on Wednesday. The coffee is fantastic and so is the service. I'll definitely be ordering regularly from now on."
Feb 2007

"Happy New Year. I finally received my Briel Versatile Due espresso machine just before Christmas - thank you! It makes fantastic espresso coffee, although I'm failing miserably on the milk frothing at the moment. Perhaps practice will make perfect!"
Jan 2006

"I just wanted to say I received the coffee today. I was delighted with the service you gave me in replying to my e-mail and also including a complimentary pack of coffee for the delay. I would definitely order again and would also recommend yourselves to friends who were looking to order coffee. It is great to find a company who treat the customer so well. Thank you."
Dec 2006

"Just wanted to say many thanks for getting the Briel Versatile machine to me in time for Christmas. My husband will be delighted. I appreciate the supply problems you have been having and I didn't expect to get it in time - so it was a very nice surprise."
Dec 2006

"The replacement jelly bean machine has arrived in tact, Thank you so much for making my little girls Christmas dream come true, she has asked for a jelly bean machine for some time, thank you once again for your excellent service. I will make arrangements with you to return the damaged machine."
Dec 2006

"I just wanted to say I received the coffee today. I was delighted with the service you gave me in replying to my e-mail and also including a complimentary pack of coffee for the delay. I would definitely order again and would also recommend yourselves to friends who were looking to order coffee. It is great to find a company who treat the customer so well. Thank you."
Oct 2006

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